The City Luxury Suites, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

Book on our site and save

up to 10%

over Booking.com

Key details

About the Hotel

Av 25 Entre Av Constituyentes Y Calle 22, Playa del Carmen, Mexico, 77710

The City Luxury Suites, a 3.5-star hotel in Downtown Playa del Carmen, features a rooftop terrace, business center, and 24-hour multilingual front desk service with concierge support.

Modern Suite Amenities

The City Luxury Suites offers 2 air-conditioned rooms with fully equipped kitchens, separate dining and sitting areas. Each accommodation includes flat-screen TVs with cable programming, laptop-compatible safes, and free WiFi.

Diverse Dining Options

A restaurant serves meals while a coffee shop/café provides snacks. Two bars - a poolside and lounge bar - serve drinks.

Recreation and Wellness

THE CITY Luxury Suites maintains an outdoor pool, steam room, and fitness center. A garden offers additional outdoor space.

Central Beach Location

Located on Avenida Constituyentes, the hotel sits 5 minutes walking distance from Quinta Avenida and 10 minutes from Mamitas Beach Club. Nearby attractions include Nuestra Senora del Carmen Catholic Church and Quinta Alegria.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite Balcony

Max:

2 persons

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Centre

Playa del Carmen1000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.1 mi

Cancun (CUN) 34.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Parking

Paid parking

Luggage storage

24-hour services

24-hour reception

General

Free Wi-Fi
Paid parking
24-hour reception
Luggage storage
Lift
Coffee shop
Multilingual staff

Sports & Fitness

Fitness studio

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Laundry
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables

Business

Business centre

Children

Children's pool
Paid kids club

Spa & Leisure

Outdoor swimming pool
Garden area
Television in lobby
Spa centre
Steam room

Room features

Air conditioning
In-room safe
Sitting area
Rooftop terrace
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Av 25 Entre Av Constituyentes Y Calle 22, Playa del Carmen, Mexico, 77710

Map view

Av 25 Entre Av Constituyentes Y Calle 22, Playa del Carmen, Mexico, 77710

City landmarks

Av. Benito Juárez

Los Fundadores Park

1.1 mi

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

2200 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

2500 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

3000 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3200 ft

Gallery

Tierra Huichol

3200 ft

5ta Avenida

Galeria de Arte 5ta Avenida

3200 ft

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

3400 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

3700 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1600 ft

Mall

Quinta Alegria Shopping Mall

1600 ft

Museum

3D Museum of Wonders

1600 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1600 ft

Church

Nuestra Senora del Carmen Catholic Church

1600 ft

Beach

Mamita's Beach Club

1600 ft

Night club

Coco Bongo

1600 ft

Beach

Kool Beach Club

1600 ft

Beach

Playacar

1600 ft

Gallery

Riviera Art Gallery

1500 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1500 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1600 ft

Gallery

La Galeria de Playa Art Gallery

1900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

1900 ft

Aquarium

Aquarium Beach

1600 ft

Store

DAC Verduras y Frutas

400 ft

Casino

Grand Riviera Casino

1600 ft

Shopping Area

Plaza Las Americas

1200 ft

Store

MEGA Soriana

1600 ft

Mall

Plaza las Perlas

300 ft

Shopping Area

Plaza Calle Corazon

1800 ft

Restaurants

Chiltepin Marisquillos

300 ft

Avenida Constituyentes s/n Colonia Centro

the cupcake boutique

400 ft

Avenida 10 Norte

Chiltipin

400 ft

Chiltepin Av Constituyentes Lote 6 entre 25 Norte Y 30 Norte

Los Bisquets del Obregon

400 ft

Avenida de Constituentes

Moshe Cube Kosher Restaurant & Grill

400 ft

Avenida Constituyentes lote 01

El Pelotari

400 ft

Av. 30 entre Constituyentes y Calle 20

Langosteria Maya Restaurant

700 ft

Avenue 30 Frente Centro Comercial Mega Colonia Gonzalo Guerrero

Clorofila

700 ft

Calle 20 and 30 Ave.

La Cafe

800 ft

Calle 2 Norte 153 Local 1

KFC

800 ft

Avenida 30 Norte 107 Centro

Cassa Ceviche

900 ft

Calle 24 Norte # 7 Entre 30 y 25

UNO japanese noodles pdc

900 ft

Avenida Constituyentes Esq Av 15 Local #8

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily return

6.0/10

Guest rating

Rooms

5.0

Location

5.0

Service

5.0

Dining

5.0

Joel

United States, March 2025

7.4/10

I had a very disappointing experience at The City Luxury Suites. The apartment was not cleaned properly before my arrival, and during my stay, there was no housekeeping at all. On the plus side, the location was decent, with some nice local restaurants nearby, and the rooftop pool was a nice touch.

Rooms

5.0

The room wasn’t clean when I arrived, and basic amenities like a hairdryer or kettle were missing. Plus, the bed was quite hard.

Service

5.0

There was no communication about cleaning services, and I felt like I was in the wrong for asking about towels and toilet paper.

Location

5.0

I liked that the hotel was close to some nice local restaurants, making it convenient to find places to eat.

Dining

5.0

I didn’t dine on-site, but I found some excellent local dining options nearby, which was a highlight.

Facilities

5.0

The facilities were lacking; the microwave and TV didn’t work, and there were no cleaning tools or enough towels.

Richard

United States, March 2025

5.6/10

I had mixed feelings about my stay at The City Luxury Suites. On the positive side, the location was great, with plenty of nice local restaurants nearby. I also enjoyed the rooftop pool and the good air conditioning. However, my experience was marred by a lack of essential services, such as no cleaning during my entire ten-day stay and only a couple of toilet rolls provided. Additionally, the hotel felt misrepresented, as it didn't meet the five-star expectations advertised.

Rooms

5.0

The room lacked basic amenities like a hairdryer and kettle. The microwave and TV didn't work, and the bed was uncomfortably hard.

Service

5.0

The service was lacking, with no daily housekeeping or even basic supplies like clean towels. The hostess made me feel uncomfortable when I asked for more towels.

Location

5.0

The location was a highlight for me, close to lovely local restaurants and cafes, adding to the charm of my stay.

Dining

5.0

I appreciated the convenience of nearby dining options, which made meals easy to manage during my stay.

Facilities

5.0

The rooftop pool was nice, but other amenities like a working microwave and TV would have enhanced my experience.

Peter

United States, March 2025

5.6/10

I was excited about my stay at The City Luxury Suites, but it fell short of my expectations. While the location is decent, close to some nice local restaurants, and the rooftop pool was a highlight, there were numerous issues that marred my experience. The apartment didn't have proper cleaning services, and basic amenities like a hairdryer or kettle were missing.

Rooms

5.0

The room was not properly cleaned prior to my arrival, and I was disappointed to find only a couple of towels for the entire ten days. Additionally, the shower drainage was borderline blocked and the bed was surprisingly hard.

Service

5.0

The lack of basic services was frustrating. There was no housekeeping during my stay, and when I asked for more toilet rolls or towels, I felt like I was in the wrong for making the request. The management didn't provide an experience reflective of a luxury stay.

Location

5.0

One positive aspect was the location, which allowed me to access several great local restaurants nearby. I appreciate that I was able to explore the area easily.

Dining

5.0

Although the dining options outside were excellent, the hotel itself did not offer anything in terms of dining or breakfast, leaving me to seek meals elsewhere.

Facilities

5.0

I was disappointed with the facilities. The microwave and TV didn’t work, and there were no basic amenities provided, which gave the impression that the hotel was misrepresented.

United States, March 2025

5.6/10

My stay at The City Luxury Suites was quite a mixed experience. The location was decent, close to some nice local restaurants, and the rooftop pool was enjoyable. However, the lack of basic amenities and cleaning service made my stay quite uncomfortable.

Rooms

5.0

The apartment was in poor condition with minimal cleaning before my arrival. The bed was hard, and the shower drainage was borderline blocked.

Service

5.0

I felt that the lady managing our stay was unhelpful and made it seem like I was wrong for asking for more towels and toilet rolls.

Location

5.0

The location was actually a highlight, being close to several nice local restaurants, which I appreciated.

Dining

5.0

While I didn't try on-site dining, I enjoyed takeaway from local spots nearby, especially the Jimmy Dean breakfast sandwiches.

Facilities

5.0

The facilities were lacking; I was disappointed to find no hairdryer, no kettle, and that the microwave and TV did not work.

United States, December 2024

6.0/10

My stay at The City Luxury Suites was quite disappointing. While the location was decent, close to some nice local restaurants, the lack of basic amenities and poor service marred the experience. I had issues with cleanliness and the overall management that left me feeling frustrated during my stay.

Rooms

5.0

The room was not cleaned properly before my arrival, and there was a distinct lack of cleanliness during my entire stay.

Service

5.0

The service was lacking, with no housekeeping for my entire stay and the host was unresponsive to my requests for more towels.

Location

5.0

I appreciated the location, as it was close to some great local eateries, which was a plus for me.

Dining

5.0

Although I didn't dine at the hotel, I did enjoy exploring fresh local fish options nearby.

Facilities

5.0

The amenities were disappointing; with a non-working microwave and TV, my experience was less than luxurious.

Ready to discover our exclusive early booking deals?

Enjoy exclusive rates!

Check Rates